The following is a brief overview
of our sales terms and conditions, please read these carefully. For
more details please visit the terms of sales section.
Santa Clara, CA
For a RMA request, please e-mail RMA@ntcdistributing.com
to obtain a RMA#.
All returns must have RMA# within 30 days from the invoice date. For
returns without defects, a 15% restocking fee will be charged.
Shipping and handling is $12 for USA Standard Shipping. If shipping
costs are higher you will be contacted. A $5 service charge applies for
order less than $25 if you are paying for your shipping separately.
8.75% Sales Tax will Be Added for California end users. Prices are
subject to change without notice. NTC Distributing is not responsible
for typographical or photography errors.
There is a 4% credit card bank surcharge if the invoice amount is over $2000.
NTC Distributing accepts the following payment methods:
VISA, Mastercard, American
Note: Your credit card
shipping address needs to match the billing address, or you may contact
us before placing your order.
There is a $25 wire transfer fee for international orders that are paid by wire payment. This fee will be waived if the invoice amount is over $2000.
COD for will-call customers
Pay In Advance: Check, Cashier
Check, Money Order, Paypal; $20 for each returned check
Purchase Orders: Government POs;
For institution and business POs net terms could be granted with credit
NTC Distributing offers the following shipping methods:
UPS/FedEx/DHL: Ground, 3-Days,
2-Days, Next Day, and other services.
UPS Expedited for international shipping
Will-call with advance notice.
If you need your order quickly call us to check stock and quote a
Duties, taxes, VAT, fees and so
forth are the responsibility of the customer and are not included in
our shipping charge. You may be responsible for paying these when
receiving an international shipment from us.
For orders of in stock items
placed before 3pm Pacific time might be able to ship out the same day.
DHL orders cut off time is 12pm Pacific time.
Parts may be out of stock or the
quantity in stock may be less than what is needed by the customer.
Customers may call or email to check stock before placing an order.
Lead time for standard items is approximately 4 weeks.
If a customer order exceeds
existing stock, then a customer may elect to have a partial order
shipped first, followed by the balance when it is ready. The shipping
charges for all shipments are the responsibility of the customer. To
pay only one shipping charge the customer may choose to have the order
shipped complete when all parts are ready.
If there are any questions about a
particular order please call or email firstname.lastname@example.org
to check stock before placing an order.